#hospitality

Blog

Jul 8
2 min

Restaurants are Heading Towards Kitchen Integrated Systems

As technology advances and consumers get used to convenient ordering and faster restaurant experiences, businesses have had to reinvent how they serve and operate. Any quick-serve or fast-casual restaurant must now juggle orders placed via multiple channels—from in-store dining, drive-thru touch screens, counter service, and delivery orders. With more channels that open up to order, consumer expectations will continue to grow, forcing restaurants to adopt new procedures in th

Jun 23
2 min

Leverage your business with state-of-the-art customer experience technology

Whether you have been using restaurant technology since the early ages or just joining the tech game, you quickly realise it is an integral part of running the business. In order to meet the constantly changing preferences of guests and an efficient business, restaurateurs need to continue to invest in new technologies to stay up-to-date, or even ahead of, industry trends. This way, they focus on doing what they love to do most: creating delicious food and memorable dining ex

Jun 9
1 min

OrderBuddy, The One-Stop-Shop For All Restaurant Technology

It’s no surprise that the food and beverages industry has seen a remarkable increase in the digitalisation of equipment and systems. Whether it was an after effect of Covid-19 or something else, restaurants and cafés and in high demand. People want to go out and enjoy good service, so it’s important to stay ahead of the curve and adapt to the changes we’ve been seeing and experiencing. Restaurant technology affects all aspects of restaurant operations including employee sched

May 27
1 min

Give Your Business that Competitive Edge

We’ve all seen the restaurant and franchise businesses go through some really tough times these last few years. From total closures, outdoor dining, vaccine mandates and density limits, we have learned to adapt to uncertainty. As we near the end of the pandemic hysterics, it is obvious that there are some things we can’t go back to like hardcopy menus and waving down your server. Technology and innovation have helped and saved restaurants by completely transforming the overal

May 12
2 min

The total hospitality business solution

The hospitality business has significantly undergone a digital transformation and will continue to do so over the coming years. As a result cafes and restaurants have had to adapt to technology-mediated customer experiences and applications. At OrderBuddy, we understand how fast the market is changing and how difficult it is to keep up with all the new systems that have come to light. We host all the systems your business needs to stay relevant under one brand, one team and o

Mar 31
1 min

The New and Improved Hospitality Experience

Building a successful business is no sure thing. However, with the right systems in place, success is right around the corner. As the months flash by, we can see how the last two years really affected the state of the hospitality industry. From things like scaled back operating hours and dining capacities in place, how are businesses surviving? Now more than ever restaurants are relying heavily on technology to ensure kitchens run efficiently all week, month, and year long. T

Mar 18
1 min

Why Should You Invest in a Kitchen Display System?

A Kitchen Display System (KDS) is the hero of a well-managed kitchen and a good KDS will increase efficiency, revenue, and productivity. KDS are a centralized digital ordering system. In most restaurants, it replaces paper tickets in the kitchen and helps streamline communication and efficiency in both your front of house and back of house. As soon as you enter the order into the KDS, the order is automatically visible on the kitchen display. Kitchen Display Systems reduce th

Feb 3
2 min

Why integrate a reservation system at your venue?

Wouldn't it be great if someone just showed up at your restaurant or café and took care of the shift scheduling, paperwork, and inventory management for you… a person can dream, right? Lucky for you, the systems offered at OrderBuddy make your business a lot simpler to run. A must-have for any business is a reservation system. Unless you're living under a rock, you know that all anyone can talk about lately is reservations and online ordering. The OrderBuddy reservation syste

Jan 20
2 min

The Importance of a Good POS System

At OrderBuddy, we offer an integrated POS server and multiple client availability. It’s no secret that restaurants and hospitality businesses are constantly dealing with all types of payments (cash, card etc.) every day and juggling peoples orders so it’s crucial to have a system to track it all. The cutting-edge technology of a POS system makes it easier and more secure for your business. It entails various handy features that can make day-to-day and long-term operational go

Jan 13
2 min

The Future is QR

Unless you've been hiding under a rock for the last two and a half years, chances are you've come across QR codes in some form or another. The pandemic really forced hospitality to go digital in almost every aspect of the business. QR codes have been the most obvious technology advancement in the foodservice industry. Although they were initially used to provide a safer, more touchless environment amid stay-at-home and social distancing orders, QR codes have delivered a bette

Dec 23, 2021
1 min

Why You Should Offer Split Bills

The buzz around split bill payments is not going away any time soon. A split bill can mean many things. It’s either when a customer pays with more than one method of payment per a single transaction or the most common type; when a customer can pay with more than one card per transaction. The second type is ideal for when customers come in big groups. The benefits of offering split payments are endless. It’s not only convenient to customers but also something that not every sy

Dec 9, 2021
2 min

ORDERBUDDY LAUNCHES AT OMI CHADSTONE

OrderBuddy has had the pleasure of installing our POS system, Kitchen Display System (KDS), and QR Code system at Chadstone’s very own OMI. OMI has been dubbed Best Japanese Restaurant in Victoria and is the home of premium wagyu rice bowls. The Chadstone store is always buzzing and needed a system that was effective and efficient so that their staff can focus on maintaining the best possible customer service. Installation processes are fast and convenient and if you add the

Nov 18, 2021
1 min

INTRODUCING NEW FEATURE – MENU LAYOUTS

Running a hospitality business comes with the responsibility of being prepared and taking the necessary steps for efficiency and satisfied customers and staff. A new menu layout is an amazing opportunity for your business to do what your chef can do and keep customers engaged. Restaurant owners and managers know that designing a functional, effective menu is more complicated than just putting together a list of dishes and prices. It goes a long way to add images, well-written

Nov 4, 2021
1 min

Why Choose OrderBuddy?

The retail and hospitality industry is one of the most demanding sectors in our economy. Systems like those offered by OrderBuddy introduce more efficiency and potential to the business, improving the present-day experience and growing the overall business and helping you create new opportunities in the future. Restaurants are dependent on so many channels to be successful such as multiple delivery aggregators, ordering platforms, QR code systems, reservation systems, pos and

Oct 28, 2021
1 min

The Choice is Yours

There are infinite reasons a business will choose to implement multiple payment methods and all of them are good. From attracting new customers by illustrating that your business embraces current technology and is always venturing into new innovation to decreased overhead costs because the diversification of payment methods reduces surcharge fees. Small businesses with low transaction volumes or high-risk industries should use this to appease customers while also foregoing th

Oct 21, 2021
1 min

No More Queues, No More Worries!

Waiting in a queue makes us all a little stir-crazy, some more than others; just a couple of days ago, a shopper standing in the checkout queue of Woolworths was allegedly stabbed. While the average person will not pull out a knife mid-queue, if there were a way to bypass the wait altogether, wouldn’t you? Coming out of lockdown and jumping back into eating out and enjoying ourselves, we anticipate long queues and even longer wait times. For both businesses and customers, Ord

Oct 14, 2021
2 min

Easier, Faster and Safer with OrderBuddy

As restrictions ease and we become tempted to jump at the chance to put the last few years behind us, the behaviours we have picked up are here to stay. The fast adoption of new technological innovations, which were incredible conveniences is now essential to running businesses. We now seek out the lowest contact options and look to maintain certain social distances. Yet, at the same time, we unconsciously consider the cautiousness of what we touch, breathe, and do. OrderBudd