01Contact
We would love to hear from you!
Send us an email, give us a call, or start an enquiry — one of our friendly customer care team members will get back to you within 2-3 business days.
- Merchant support 24/7
- Melbourne · Perth · Adelaide · Sydney
02Where to start
Three desks, and who each one is for.
No form to fill in on this page — every route here reaches the right desk with the context it needs to help you.
- 01 · New merchant
Thinking about OrderBuddy?
Start with the merchant enquiry form. It collects your business details — what you run, how many sites, what you use today — so the team arrives at the conversation already knowing your venue instead of asking you to explain it twice.
Start an enquiry - 02 · Merchant support
Already running OrderBuddy?
Support is on 24/7. Call if it is happening on the floor right now; email if it can wait for a written answer.
- 03 · Portal login
Just need your dashboard?
Menus, staff, sales and reporting all live in the merchant portal. Sign in there rather than waiting on us.
Open the portal
03Head office
We are on Collins Street, Docklands
The office is where the product is built and where support answers from. Venues running OrderBuddy are spread further than that.
- Visit
- Level 17/727 Collins StDocklands VIC 3008
- Working in
- Melbourne · Perth · Adelaide · Sydney