Unless you've been hiding under a rock for the last two and a half years, chances are you've come across QR codes in some form or another. The pandemic really forced hospitality to go digital in almost every aspect of the business. QR codes have been the most obvious technology advancement in the foodservice industry. Although they were initially used to provide a safer, more touchless environment amid stay-at-home and social distancing orders, QR codes have delivered a bette

The buzz around split bill payments is not going away any time soon. A split bill can mean many things. It’s either when a customer pays with more than one method of payment per a single transaction or the most common type; when a customer can pay with more than one card per transaction. The second type is ideal for when customers come in big groups. The benefits of offering split payments are endless. It’s not only convenient to customers but also something that not every sy

OrderBuddy has had the pleasure of installing our POS system, Kitchen Display System (KDS), and QR Code system at Chadstone’s very own OMI. OMI has been dubbed Best Japanese Restaurant in Victoria and is the home of premium wagyu rice bowls. The Chadstone store is always buzzing and needed a system that was effective and efficient so that their staff can focus on maintaining the best possible customer service. Installation processes are fast and convenient and if you add the

Running a hospitality business comes with the responsibility of being prepared and taking the necessary steps for efficiency and satisfied customers and staff. A new menu layout is an amazing opportunity for your business to do what your chef can do and keep customers engaged. Restaurant owners and managers know that designing a functional, effective menu is more complicated than just putting together a list of dishes and prices. It goes a long way to add images, well-written

The retail and hospitality industry is one of the most demanding sectors in our economy. Systems like those offered by OrderBuddy introduce more efficiency and potential to the business, improving the present-day experience and growing the overall business and helping you create new opportunities in the future. Restaurants are dependent on so many channels to be successful such as multiple delivery aggregators, ordering platforms, QR code systems, reservation systems, pos and

There are infinite reasons a business will choose to implement multiple payment methods and all of them are good. From attracting new customers by illustrating that your business embraces current technology and is always venturing into new innovation to decreased overhead costs because the diversification of payment methods reduces surcharge fees. Small businesses with low transaction volumes or high-risk industries should use this to appease customers while also foregoing th

Waiting in a queue makes us all a little stir-crazy, some more than others; just a couple of days ago, a shopper standing in the checkout queue of Woolworths was allegedly stabbed. While the average person will not pull out a knife mid-queue, if there were a way to bypass the wait altogether, wouldn’t you? Coming out of lockdown and jumping back into eating out and enjoying ourselves, we anticipate long queues and even longer wait times. For both businesses and customers, Ord

As restrictions ease and we become tempted to jump at the chance to put the last few years behind us, the behaviours we have picked up are here to stay. The fast adoption of new technological innovations, which were incredible conveniences is now essential to running businesses. We now seek out the lowest contact options and look to maintain certain social distances. Yet, at the same time, we unconsciously consider the cautiousness of what we touch, breathe, and do. OrderBudd