05Front desk
A booking service on web, iOS and Android: a staff app for the floor, a management portal for the rules, and Google reservation integration so guests can book you without leaving search.
01Overview
The booking system covers online reservations, a mobile staff app and a management portal, facilitating automated table assignments and real-time availability tracking. Guests can also reserve directly from your Google Business Profile, without visiting your site or picking up the phone.
Features enable efficient table management, session settings, and customizable floor maps. The platform sends SMS/email confirmations, allows tagging and comments, and offers a waiting list feature.
02In detail
01
The staff app runs the floor in service. Open it on iOS or Android to see the list of bookings lined up for the day and the table availabilities on the floor map.
Walk-ins are handled with 'Assign Now', which seats the guest and blocks that table out for online bookings straight away, so the floor and the internet never sell the same table twice.
02
The web portal is where managers set the rules. Session Management sets the period during which bookings are accepted and the guest limit before bookings close. Table Management sets flexible availability by period and lets staff open or close a table.
Floor maps are customisable and editable, with different table shapes and capacities and a minimum and maximum number of guests per table — which is what makes the automatic table assignment work. The Booking Calendar shows the number of bookings on each day, so managers can allocate staff against real demand.
03
OrderBuddy integrates with Google, so customers can book directly from your Google Business Profile. They search for you, press Book Now, and reserve without leaving Google — no website visit, no phone call.
The system updates in real time, so what Google offers is what you actually have free.
03Booking features
04The rest of the system
Every OrderBuddy product shares the same menu, the same reporting and the same support team. Nothing to integrate.
Order through QR Code scan or Weblink on any smart phone device. No apps to download!
Find out moreState of the art interface with various mode settings for cafe, restaurant, fast food or retail.
Find out moreMulti-display functions, orders are clearly classified before displaying in the kitchen.
Find out moreComplete transparency for business owners. Easy to manage customer database and sales & performance reports.
Find out morePoints, vouchers and promotions that run off the POS and the booking system — no separate card, no separate database.
Find out moreA free customer app on the App Store — your venue in front of diners already looking for somewhere to eat.
Find out more00Get started
Tell us about your business and we'll show you the whole system running — QR ordering, POS, kitchen display and reporting — on your floor, with your menu.
